Terms and Conditions - eatmyface.co.uk

Once you have made your payment you will receive an email within minutes with your Order Transaction reference on.

You can send your pictures, photos, design & any message or comments to by email or Coming soon MMS (Multimedia Message from your Mobile Phone);

email to: talk2us@eatmyface.co.uk

MMS: COMING SOON

Web Form: Simply fill in the Web upload form at checkout

PLEASE INCLUDE your unique TRANSACTION REFERENCE in the subject field of your email, or Multimedia Message. Please also include your name if sending MMS.

Failure to do this could result in a slight delay with your order.

All Completed orders are Designed, Printed & Dispatched within 48 hrs.

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Returns Policy

We are happy to accept your returns for any orders that are faulty, we will exchange or Refund your order if requested within 14 days of delivery.

No Quibble Guarantee.

We will exchange or refund any non personalised items within 14 days of delivery if returned in the same condition that you received it.

Please note any personalised Gifts cannot be exchanged or refunded unless an error has been made on our behalf.

Please always double check all spelling, unfortunately we cannot be held responsible for your mistakes.

Cancellations

Please note if you would like to cancel your order before you have sent any photos you require printing on your personalised gifts, we will arrange an exchange or refund, however we can not allow cancellation of order once your order has been printed.

If You have any questions regarding our terms & conditions or our returns policy, you can simply email us and we will endeavour to reply as soon as possible.

Your Photo's & Pictures

By agreeing to our terms & conditions at checkout, you are confirming that you have the rights/permissions to use any images sent to us for your personalised items. All personalised gifts created are photographed and could possibly appear in our gift gallery, or on any other page of eatmyface.co.uk. Your photo's however are  deleted as soon as your item is created. If you do not wish us to add photos of your finished personalised gift to our website, please contact us and we will remove it instantly.

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FREE UK DELIVERY WHEN YOU SPEND 15 OR MORE

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At EatMyFace.co.uk we try to give you the best value for money without any hidden costs. We try our upmost to get your toppers to you asap and we dispatch all personalised Toppers within 24 hours (subject to weekends and bank holidays) using Royal Mail, UK standard postage is fixed at 2.45 and FREE if you spend over 15. Standard Delivery can take approx. 2-4 working days from placing your order. We also offer Next Day Special Delivery services guaranteed by Royal Mail for Urgent orders placed before 3pm and required before 1pm on the next working day.

We also love to hear from you about what sort of Toppers and designs you would like to see and if you've ordered your Toppers we'd love you to send us a photo of them in action on your cakes.

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PLEASE NOTE: Many of the items listed on eatmyface.co.uk are made up of designs supplied to us by customers. Therefore it is not always possible to check the origins of individual designs. If you feel any item on eatmyface.co.uk infringes any copyright please email us and we will remove any offending material within 24 hours. We strive to ensure that all designs do not infringe anyone's copyright, and will do our utmost to rectify any and all instances of infringement.

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Here at EatMyFace.co.uk we love to help you celebrate those special occasions with your own very unique Cake Toppers. There are certain times during the year such as Birthdays, Christmas,  Valentines, Father's Day and Mother's Day when you get the chance to show your loved ones how much they mean to you. Our range of personalised Toppers are both Unique and Individual to help you celebrate these events, so if you want to tell your dad he's a super dad then we can help you make sure he has the best personalised Cake Toppers.

At EatMyFace Our extensive range of personalised Photo Toppers and Themed Toppers is the first place to stop when you're looking for a unique Cake idea or a memento for a special occasion. Our range includes Cup Cake Toppers, Photos on Chocolate as well as Toppers to suit occasions throughout the year. We can print your photos or business logos, absolutely anything you require to help promote or celebrate any event.

We try to give you the best value for money without any hidden costs.  We dispatch all personalised Toppers within 48 hours/2 working days (subject to weekends and bank holidays) by Royal Mail 1st Class, UK postage is fixed at 2.45 and FREE if you spend over 15. Standard delivery Can take 3-4 working days from placing order and we also offer Next Day delivery services guaranteed by Royal Mail for Urgent orders.

We also love to hear from you about what sort of Toppers and designs you would like to see and if you've ordered your Toppers we'd love you to send us a photo of them in action on your cakes.